V5iD® will be exhibiting at SymWest 2026, a leading event for Symitar users, including credit unions and community banks focused on advancing technology, security, and member experience.
As fraud—particularly in digital and phone-based interactions—continues to grow, financial institutions are actively seeking stronger and more practical identity verification solutions.
At SymWest 2026, V5iD® will demonstrate its AI-driven platform designed to address these challenges:
A clerk-assisted kiosk with integrated ID scanner, enabling tellers and member service representatives to validate IDs in real time during in-branch transactions—helping prevent fraud at the point of service
Remote identity verification for phone interactions, allowing staff to securely confirm member identity during call center conversations, where traditional methods are increasingly vulnerable
AI-assisted manual verification tools to support staff with document analysis and consistency checks
These capabilities align with key priorities discussed at SymWest, including fraud prevention, secure member authentication, and operational efficiency in both branch and remote channels.
V5iD® is designed to integrate seamlessly into existing workflows, helping credit unions enhance security while maintaining a smooth and trusted member experience.
Attendees are invited to visit the V5iD® booth at SymWest 2026 to see live demonstrations and learn how the solution can support their Symitar-based operations.
For more information about the event, visit: SymWest 2026.